Cell Phones and SIM Cards

SIM Cards are before immigration at the airport
SIM Cards are before immigration at the airport

Called 預付卡, yù fù kǎ, prepaid SIM cards are easily accessible in Taiwan for a relatively low startup cost. SIM cards can be purchased in city shops, at the airport, or in advance online with a simple pickup at the airport. Getting a data plan is easy, but make sure to check all the available plans before choosing.

When applying for a prepaid SIM card, remember to bring two forms of ID. A passport and secondary form of ID such as a national ID card (i.e. Singaporean NRID, Malaysian MyKad, etc.) or other state-issued form of ID such as a driver's license are recommended.

The airport SIM card desk closes at 8PM, so visitors arriving after 8PM are recommended to first reserve a SIM online, then pickup with our partner at Taoyuan Airport, open until 1AM.

SIM cards are available for online reservation from Taiwan Mobile 台灣大哥大 for 5, 7, or 10 days including unlimited 4G LTE data (with no throttling or speed reduction) and some credit for calling and texting. SIM cards from Chunghwa Telecom 中華電信 are also available for online reservation.

Using an unlimited data SIM is safer and more secure than connecting to public WiFi. When connecting to WiFi that you are not in charge of, there is the potential for other users on that WiFi to snoop and possibly view your data and/or steal passwords. When connecting to WiFi, always make sure there is a password, as connections without passwords are completely insecure and may be a honeypot where the owner specifically sets up free WiFi to steal user info. As mobile service in Taiwan is inexpensive, we recommend everyone to be safe and get a dedicated SIM. The Taiwan Mobile SIM offers free tethering to other devices, as well.

For ease and convenience, consider renting a personal mobile pocket WiFi unit with unlimited 4G LTE data for up to 5 users for only NT$100 per day, with easy pickup and drop-off at Taoyuan Airport (TPE) Terminals 1 & 2, Taipei Songshan Airport (TSA), and Kaohsiung Airport (KHH).

Mobile phone and data packages are available for reservation online and pickup in the following countries outside Taiwan:

Chunghwa Telecom "Day Pass" (available at airport)

Plan Package Details Call/SMS Credit Cost
A - 3 Day Pass 72 Hours Data+WiFi NT$100 NT$300
B - 5 Day Pass 120 Hours Data+WiFi NT$50 NT$300
C - 5 Day Pass 120 Hours Data+WiFi NT$300 NT$500
D - 7 Day Pass 168 Hours Data+WiFi NT$150 NT$500
E - 10 Day Pass 240 Hours Data+WiFi NT$100 NT$500
F - 15 Day Pass 360 Hours Data+WiFi NT$100 NT$700
G - 15 Day Pass 120 Hours Data+WiFi NT$250 NT$800
H - 30 Day Pass 720 Hours Data+WiFi NT$430 NT$1000

Info obtained from Chunghwa materials, August, 2015

Chunghwa's Data+WiFi packages also offer connections at 50,000 APs (access point) all over Taiwan. However, for online security, be careful about connecting to WiFi hotspots you are not in control of. With unlimited data, the WiFi component most likely will not be utilised by travellers, and must be activated first by dialling 5397.

Chunghwa's customer service can be reached by calling 928. To change language, call 928, choose 4, then choose 1 for Chinese (華語), 2 for English, 3 for Japanese (日本語), 4 for Thai (ภาษาไทย), 5 for Vietnamese (Tiếng Việt), and 6 for Indonesian (Bahasa Indonesia).

Chunghwa Airport Locations

Name Hours Address
Taiwan Taoyuan International Airport
Terminal 1 - B1 departures hall
Monday to Sunday 08:00-22:00 No. 9, Hangzhan S. Rd., Dayuan Township, Taoyuan County 33758, Taiwan
Tel: +886-3-383-5670
Taiwan Taoyuan International Airport
Terminal 2
1. 3rd floor Departure Level
2. North side of the 1st floor Arrival Passenger Reception Area
Monday to Sunday 08:00-22:00 No. 9, Hangzhan S. Rd., Dayuan Township, Taoyuan County 33758, Taiwan
Tel: +886-3-393-2401
Taipei Songshan Airport
International Arrival Waiting Area
Monday to Sunday 07:00-23:00 340-9 Dunhua N. Rd., Taipei 10548, Taiwan
Tel: +886-2-8770-2899
Taichung Airport Monday to Sunday 10:00-22:00 No. 42, Zhongqing Road., Shalu District, Taichung City 43346, Taiwan
Kaohsiung International Airport (Arrival) Monday to Sunday 08:00-20:00 No.2, Jhongshan 4th Rd., Siaogang District, Kaohsiung City 81252, Taiwan

Prepaid Shortcodes for Taiwan Mobile (台湾大哥大):
Customer Service: 188
Check Balance: *867#
Check Data: *867*100#

7/11 now sells SIM cards. 7-Mobile SIM cards are currently the most convenient cards to recharge, and also provide access to WiFi at all 7/11 locations. Visitors report that getting SIM cards at 7/11 requires usage of the iBon machine to scan a passport and secondary ID, then a waiting time is required as the documents are processed. Also, the system is only available in Chinese.